How soon will my order arrive?
We ship within 24 hours of your order being placed (Monday-Friday). Orders usually arrive within 3-5 business days. We are located in the Mid-West. If you are placing an international order, it is our company policy to wait 7-10 business days before shipping an order.
Confirmation will be in the form of an e-mail to you verifying your order information. Be sure to include your real e-mail address in our online order form. We need it to e-mail a copy of your charges and to contact you in case we have any questions regarding your order. If there are any errors, please notify us immediately so that we can make the necessary corrections. We will not be responsible for errors if not notified within 24 hours of sending confirmation. Your email address is kept confidential. We do not share, publish or sell our customer list. NOTE: If you have a free email service like Yahoo, Hotmail, etc. you may NOT get our order confirmation email. Our emails have tables, templates, and external links, and many free email services look at these emails as SPAM. If you do not use a business domain and must use a free service, please look in your "spam folder" or "Junk email" folder for an email from MagicKits.com. Or call our Toll-Free number to confirm that we received your order.
Can I return an item for a full refund?
MagicKits.com does not accept returns on opened magic or Magic Kits. If a return is the result of our error, we are sorry. You will have to ship your item back to us at your cost, and we will issue a refund including the original shipping costs (original shipping cost is refunded only if the whole order is returned and not opened). If you have not opened the kit (broke the seal) you may return it for a full refund. Please call our Toll Free number or fill out a "Contact Us" form on our website as soon as possible to let us know if an order is coming back to us.
Please note that orders approved for return (that are not defective, broken, or missing items) are subject to a 15% restocking fee at the discretion of MagicKits.Com Magic Shop.
Mail your kit to:
MagicKits.Com Magic Shop
1125 N. 10th St.
Lincoln, NE 68508
Include your order number or the e-mail you received when you placed the order and we will credit your account.